Last updated 6 November 2026
Short version: purchases are not refundable once your licence key has been issued, except where the product is faulty or is not as described. That exception is real, and the rest of this page explains how to use it.
A question bank is fully consumable. The moment your licence key is issued you have the entire product — every question, every explanation, the walkthroughs, the audio and the cram sheet. A thirty-day window on something like this would let someone sit and pass their exam and then ask for their money back, and that cost would land on everybody else through higher prices.
So instead of a refund window, we put the sample up front.
Every course has free questions in every chapter — not a teaser chapter, the real thing across the whole syllabus. You can see the question style, the explanations and the interface before spending anything. Open the practice app and pick your exam. There is no account and no card required.
If the free questions are not what you want, that is exactly the point at which to decide not to buy.
If the product is faulty or not as described, we will refund it. In practice that means things like:
Email hello@finstudyhub.com with your order email address and what went wrong. If something is broken, tell us before asking for a refund: most access problems are fixed in minutes and you keep the course.
Nothing on this page removes rights you have under consumer law in your own country. If the law where you live gives you a stronger right than this policy does, that law wins. Say so when you contact us.
Payments are handled by Gumroad through checkout.finstudyhub.com. We never see your card details. Where a refund is due, it is issued back to the original payment method through Gumroad, and the money typically takes a few working days to appear depending on your bank.
A one-off payment for permanent access to that course. There is no subscription, nothing renews, and access does not expire. If you later see a charge you did not expect, contact us — it is not us billing you again.